Resetting Your eCCLIX Password

🟢 Audience: Customer

If you can’t log in to eCCLIX, try the Forgot your password? link, or email [e-mail] for a quick reset—our team can unlock your account and provide a new password.

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1. Try resetting your password

1. Go to ecclix.com.

2. Click Login in the top-right menu.

3. On the login screen, click Forgot your password?

4. Enter your username or email address and follow the prompts to reset your password.

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2. If your account is locked or you still can’t log in

• Multiple failed login attempts may lock your account for security.

• Our Customer Service team can unlock your account and provide a new password if you can’t reset it on your own.

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3. Request a password reset

📧 Email: [e-mail] for the fastest response.
📞 Call: 502-266-9445 for immediate assistance.

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4. Include this information

When you contact us, please provide:

• Your username

• The email address linked to your account

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✅ Quick Tip

Always try the Forgot your password? link first—if that doesn’t work, our team is ready to help.