Gabriel Hoskins

 SymptomsA clerk runs a financial report (for example, 8121 Financial Report) and sees an unfamiliar ledger code, such as 5002, listed with a balance.The code does not appear in the county’s local ...

SymptomsA tax bill was entered using the wrong Tax Year.The user attempts to delete the bill and re-enter it with the same bill number.The system displays a message indicating that the bill number ...

SymptomsThe Dymo Labeler prints a test label correctly from Windows but does not print from POSTS.The printer shows “Idle” with no response or blinking light when attempting to print from POSTS.In ...

SymptomsA transaction shows a large red X on the terminal screen.The terminal initially displays “Declined.”The same transaction later appears as processed in the evening or during batch settlement...

Why Franchise Billing Assessments Can Differ Between County and SchoolWhen a Public Service bill shows mismatched totals for County and School assessments, it often means both share the same classi...

If an image doesn’t appear in eCCLIX or CCLIX, the document likely was never scanned.McCracken County, for example, only scanned deeds and mortgages before 2015.To confirm whether an image exists:S...

How to Download and Import Avis FilesIn the Avis Download screen, click Browse.Navigate to the folder where the Avis file is stored.Select the file for the date you want.Click Open.Return to the Av...

🟢 Audience: TrainingQuick Summary:“This guide covers how to enter transactions in POSTS Receivables, troubleshoot page number errors, and create or edit Type Codes to ensure accurate records and re...

🟢 Audience: TrainingZendesk Tags: audience_training, posts_receivables, delinquent_tax, transactionsQuick Summary:“Use this process when a county uses POSTS Receivables for accounting but does not ...

🟢 Audience: TrainingQuick Summary:“If reconciled transactions aren’t appearing in the Check Reconciliation screen, adjust the batch dates temporarily to display and reverse them, then restore the c...