How to Process a Credit Card Transaction (Dejavoo P1)

🟢 Audience: Training

Quick Summary:

“Enter the amount, tap/insert/swipe the card, and follow the on-screen prompts; receipts print automatically.”

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Steps:

1. Power On Device: Ensure the Dejavoo P1 is on and connected to Wi-Fi or Ethernet.

2. Enter Amount:

   • Type in the total amount owed by the customer.

3. Confirm:

   • Tap OK (green button) to proceed.

4. Card Entry:

   • Tap, insert, or swipe the customer’s card.

   • If the customer is paying over the phone, select Manual Entry and input:

     • Card number

     • Expiration month/year

     • CVC code

     • ZIP code

5. Processing:

   • Wait for authorization.

6. Receipts:

   • The merchant’s copy will print automatically.

   • Choose to print a customer copy if needed.

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📝 Note: If a communication error occurs, reboot the device and retry.