Gabriel Hoskins

Entering a Del tax bill into POSTS R using another Delinquent tax software. This is used when a county has our accounting software but does not have our delinquent tax software. 1. After putting PO...

If there is a problem printing from VRS then close VRS and go back to the “Citrix StoreFront” screen by logging back in, but do not yet click on the KY-Voter-Registration icon.  Please click on the...

Search for tickets by County Name   Searching for tickets by county is done easily enough as anytime a county is chosen in the creation of a ticket a tag with an underscore and the county name is a...

Search for tickets by tags   Entering tags into our tickets proves helpful should a search back at an issue become desired at a future date...particularly for those tickets that had tricky resoluti...

When you are asking an end-user for their first and the last name, and email address, it is not just this information that Zendesk will save, but their County and Phone number as well.   Type the ...

Creating a Zendesk Ticket in Azure Devops   Login to Zendesk using your credentials Open a new ticket by selecting the + Add button in the top-left page header Select or enter required informatio...

To find what ledger codes are in a line on the quarterly, financial reports etc.   If you need to find out what is in the line called County Reimbursements on the (89) quarterly report in payables ...

HOW TO SET UP CHECKING ACCOUNT IN PAYABLES   Under Setup click on Checking Account    

How to set up Batches for checking account  in Payables Under Post payables setup\reconciliation you will need to set up a batch for every month of the year like below example and at the end of the...

HOW TO MOVE CUSTOMER ACCOUNT BALANCE FROM ONE YEAR TO NEXT   It’s a two-step process move 16G (2016 to 17G(2017) using a credit memo (OF COURSE USE CURRENT DATES) Step two is to create a debit memo...